Shipping policy

At Bagzora, we focus on delivering a clear and dependable shipping process for our shoppers. We ensure that all orders are handled with care and dispatched promptly to your location.

1. Shipping Destination & Cost

  • Shipping Destination: We currently provide shipping services exclusively to locations within the United States.
  • Shipping Cost: We offer Free Shipping on all orders delivered within the United States.
  • No Hidden Fees: There are no extra shipping fees added at checkout. All transactions and prices on our site are processed in US Dollars ($).

2. Delivery Timeline

To maintain complete clarity regarding your shipment, our delivery timeline operates in two phases:

  • Order Cut-off Time: 5:00 PM (EST). Orders submitted after this deadline, or on weekends and holidays, will begin processing on the following business day.
  • Processing/Handling Time: 1 to 2 business days (Monday – Friday).
  • Shipping/Transit Time: 3 to 5 business days (Monday – Friday).
  • Total Estimated Delivery Time: Expect your order to arrive within 4 to 7 business days.

3. Shipping Methods & Order Tracking

  • Carriers: To ensure secure and timely transit, we utilize trusted carriers such as DHL and FedEx.
  • Order Tracking: Yes, a tracking number is provided for every purchase. After your package is shipped, a confirmation email containing your tracking information will be sent to you so you can monitor your delivery.

4. Duties and Taxes

For deliveries within the United States, customers will not incur any extra duties or taxes upon receiving their package. The final total displayed at checkout is exactly what you pay.

5. Order Cancellations

If you need to cancel a purchase, kindly reach out to us within our 24-hour cancellation window. Once an order has completed the processing phase and is handed over to the carrier, cancellation is no longer possible.

6. Lost or Delayed Packages

In the unlikely event that your delivery experiences significant delays beyond our standard timeline, please contact our support staff. We will coordinate directly with the shipping carrier to investigate the status of your package and resolve the matter promptly.

7. Business Information

For any inquiries related to your shipment, please contact our customer support team using the details below:

  • Business Name: Bagzora
  • Phone Number: +1 (212) 620-0103
  • Email: support@bagzora.shop
  • Physical Address: 47 Jane St, New York, NY 10014, USA
  • Business Days: Monday to Friday
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 hours.