Privacy policy

At Bagzora, we highly value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, protection, and sharing of your data when you browse our website, contact our support team, or make a purchase from our store.

By using our services, you acknowledge and agree to the data collection and usage practices described in this document.

1. Information We Collect

To provide you with a reliable and seamless shopping experience, we collect specific types of information:

  • Personal & Contact Details: When you initiate a purchase or create an account, we collect your name, billing address, shipping address, email address, and phone number.
  • Payment Information: We collect necessary payment details to securely process your transactions in US Dollars ($). All payments are handled safely through our trusted third-party gateways, PayPal or Venmo. We do not store your full credit card numbers or bank details on our internal servers.
  • Device & Browsing Data: While you browse our store, we automatically gather technical data such as your IP address, browser type, operating system, and information regarding your interaction with our website pages.

2. How We Use Your Information

The data we gather is strictly utilized for the following operational purposes:

  • To Fulfill Orders: To process your transactions and coordinate shipping exclusively within the United States via our carriers, DHL and FedEx.
  • To Communicate: To reply to your customer service inquiries within our standard 24 hours response time, provide tracking numbers, and send order updates.
  • To Prevent Fraud: To actively screen our orders for potential risks or fraudulent behavior, ensuring a safe platform for all customers.
  • To Enhance Our Store: To evaluate customer interactions on our site, which helps us optimize our layout, functionality, and product offerings.

3. Sharing Your Information

We respect your data privacy and do not sell your personal information to external agencies. We only share essential details with trusted service providers who help us run our daily operations:

  • E-commerce Platform: Our website runs on the Shopify platform, which powers our store and helps us securely process your orders.
  • Payment Processors: We transmit necessary checkout details to PayPal or Venmo to facilitate your transactions.
  • Shipping Partners: We share your shipping address and contact information with our delivery partners, DHL and FedEx, to ensure successful delivery.
  • Legal Compliance: We reserve the right to disclose your data if required by law or to enforce our Terms of Service.

4. Cookies and Tracking Technologies

Our website uses "cookies" to improve your browsing experience. These small data files help our site remember your shopping cart items, recognize your preferences for future visits, and analyze general site traffic. You have the option to disable cookies in your browser settings; however, doing so may limit your ability to use certain features on our website.

5. Data Security

Protecting your personal data is a primary concern for us. We implement industry-standard security measures to prevent your information from being accidentally lost, misused, accessed without authorization, altered, or disclosed. All sensitive data transfers and payment processing activities are secured using SSL encryption.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request Corrections for any inaccurate or incomplete personal records.
  • Request Deletion of your personal information from our databases.
  • Opt-Out of marketing communications at any time by utilizing the "unsubscribe" link included in our emails.

To exercise any of these rights, please contact our support team using the information provided below.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or legal obligations. Any updates will take effect immediately upon being posted on this page.

8. Business Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to us.

  • Business Name: Bagzora
  • Phone Number: +1 (212) 620-0103
  • Email: support@bagzora.shop
  • Physical Address: 47 Jane St, New York, NY 10014, USA
  • Business Days: Monday to Friday
  • Support Hours: 9:00 AM - 5:00 PM (EST)
  • Time Zone: (GMT-05:00) Eastern Standard Time (New York)
  • Response Time: We are committed to responding to all inquiries within 24 hours.